The Deipnosophist

Where the science of investing becomes an art of living

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Location: Summerlin, Nevada, United States

A private investor for 20+ years, I manage private portfolios and write about investing. You can read my market musings on three different sites: 1) The Deipnosophist, dedicated to teaching the market's processes and mechanics; 2) Investment Poetry, a subscription site dedicated to real time investment recommendations; and 3) Seeking Alpha, a combination of the other two sites with a mix of reprints from this site and all-original content. See you here, there, or the other site!

21 June 2009

"P A Y it," I said, "pay it!"

There was a time that I was mean, often out of control, with the people whose job was to help me; typically, customer service agents.

Life (finally) burnished my rougher edges. What was the point of yelling at these people? Their day is difficult enough without added grief.

A lesson this caller (sound file below) has yet to learn:

(The file above is straight from the firm where this call occurred.)

The real 'fun' begins about 3:30 in, so keep listening!
-- David M Gordon / The Deipnosophist


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